PBX Phone Systems

Streamlining Business Communication

A Private Branch Exchange (PBX) phone system is a private telephone network used within an organization to manage inbound and outbound calls efficiently. Unlike traditional phone systems, PBX enables businesses to have multiple extensions, advanced call-routing features, and seamless communication between departments without relying on separate phone lines for each user.

How Does a PBX System Work?

A PBX system connects internal phone lines within a company while also linking to the public telephone network (PSTN) or VoIP services. This allows businesses to handle calls professionally with features like auto attendants, call forwarding, voicemail, conference calling, and call queues. Whether hosted on-site or in the cloud, a PBX system helps organizations improve productivity and customer service.

Benefits of a PBX Phone System

A PBX system offers cost savings, scalability, and improved call management. Businesses can route calls efficiently, reduce operational costs by leveraging VoIP technology, and enhance customer experiences with advanced features. It also supports remote and hybrid work environments, enabling employees to stay connected from anywhere.

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Select Your Plan

Select Number of Users

Select Your Handsets

Your Contact Details

The Hosted Unlimited plan is best suited for businesses with high numbers of incoming & outgoing calls, such as call centres.

Predictable monthly telecom costs.
Calls to all local/national & mobile numbers (subject to fair‑use policy).

$33.00

per user/seat, billed monthly

Our Hosted PAYG plan is a cost‑saving solution for businesses with low outbound traffic.

No contracts or setup fees with 2mit.
Inbound calls to local/national DIDs are free.

$5.50

per user/seat, billed monthly

Number of Users i Enter at least 1 user.

Call recordings? i

Flow Options

IVR i

Queues i

Monthly Price (so far)

$5.50

Monthly Total

$5.50

Select Your Handsets

Yealink T31G

2‑line IP phone
132×64 LCD
Dual Gig Ports
PoE

$129

Yealink T43U

3.7″ LCD
Dual USB
PoE
Wall‑mountable

$259

Yealink T54W

4.3″ colour screen
HD Voice
Dual Gig Ports

$399

Yealink WH62 Mono

UC DECT
Wireless
Range 180 m
Acoustic Shield

$205

Yealink WH62 Dual

UC DECT
Wireless
Range 180 m
Acoustic Shield

$235

Yealink BH72

Bluetooth stereo headset
40 h battery
Charging stand

$355

Order Summary

Plan & Product Charges | Send my order to local authorised reseller

Monthly Price
$0.00 inc GST

First Month Upfront Total
$0.00 inc GST

*Note – Monthly charges will be billed by 2mit. Upfront hardware costs billed by reseller who contacts you

Your Contact Details

Name

Phone 0 of 10 max characters

Address

City/Suburb

State/Territory

Post Code

Business/Company Name This field is for validation purposes and should be left unchanged.

Our case study

How a Cloud PBX System Transformed Customer Service Efficiency and Reduced Costs

The Challenge

A mid-sized customer service company was struggling with inefficient call management, leading to missed customer inquiries and slow response times. Their outdated phone system lacked call routing, voicemail, and conferencing features, making it difficult for teams to collaborate and handle high call volumes. Additionally, the company had multiple office locations, but their existing system did not support seamless communication between them.

The Solution

The company implemented a Cloud PBX phone system, providing them with advanced call management features such as auto-attendants, call forwarding, voicemail-to-email, and call analytics. The cloud-based solution also allowed employees across multiple locations to stay connected using a unified communication platform. The system was scalable, cost-effective, and required minimal maintenance.

Work With Us

The Results

The new PBX system significantly improved call handling efficiency, reducing missed calls by 45%. Customer satisfaction scores increased due to faster response times and better call routing. Internal collaboration also improved, as employees could seamlessly transfer calls and set up conference meetings. Additionally, the company saved 30% on phone system costs by switching to a cloud-based PBX, eliminating the need for expensive hardware and maintenance.